The Perfect Way to Move
The Perfect Way to Move
Welcome to Perfect Packer Mover. This Privacy Policy explains how we collect, use, store, protect, process, and disclose personal information received through our website, mobile apps, web apps, contact forms, quotation forms, phone calls, WhatsApp messages, emails, Google Maps/autofill tools, advertisements, and relocation-related services.
By accessing our website, submitting an inquiry, requesting a quotation, contacting us, booking our services, or using our packing and moving services, you agree to the collection and use of your information as described in this Privacy Policy, including applicable rights available under Indian data protection laws.
We may collect personal, contact, location, service-related, payment-related, and technical information when you interact with our website or services.
| Information Category | Details We May Collect |
|---|---|
| Contact Information | Name, mobile number, alternate phone number, email address, and communication details. |
| Relocation Details | Pickup address, delivery address, shifting date, shifting type, inventory details, floor number, lift availability, goods volume, vehicle requirement, packing requirement, company details if corporate relocation, and service preferences. |
| Communication Data | Messages submitted through contact forms, quote forms, WhatsApp, phone calls, emails, chat support, or other communication channels. |
| Technical Data | IP address, browser type, device details, operating system, referring URL, pages visited, cookies, time/date of visit, analytics data, app usage data, and device performance details where applicable. |
| Payment and Invoice Data | Booking amount, payment status, transaction reference, invoice details, billing details, and payment confirmation details. We do not intentionally store complete card details, CVV, UPI PIN, OTP, or net banking passwords. |
We collect information directly from you when you interact with our website, mobile apps, web apps, or contact us for our relocation services.
We use your personal information for business, operational, legal, and service-related purposes.
All content available on the Perfect Packer Mover website, including but not limited to text, service descriptions, images, graphics, icons, logos, banners, page layout, website structure, design elements, code, forms, buttons, written content, business name, service information, and other website materials, is the exclusive property of Perfect Packer Mover, unless otherwise stated.
No person, business, competitor, agency, website owner, or third party is permitted to copy, reproduce, republish, upload, post, transmit, distribute, modify, sell, rent, reuse, scrape, download, or use any website content, design, image, logo, text, code, layout, service description, or branding material for any commercial or non-commercial purpose without prior written permission from Perfect Packer Mover.
Any unauthorized use of our website content, business material, brand name, service descriptions, design, images, layout, or other intellectual property may result in legal action under applicable copyright, trademark, intellectual property, cyber, and other applicable laws of India.
When you submit your name, phone number, email address, pickup address, delivery address, shifting date, shifting type, or inventory details through our website forms, we use this information to contact you and provide relocation-related assistance.
Our website may use cookies, pixels, tags, analytics scripts, and similar technologies to improve website performance, measure traffic, understand visitor behavior, remember preferences, track localized service demand trends, minimize form reload time, and improve user experience.
Our website may use Google services such as Google Maps, address autocomplete, Google Analytics, Google Search Console, Google Ads, reCAPTCHA, or other Google tools. These third-party services may collect technical, usage, device, location, and analytics-related information according to their own privacy policies.
When you use map-based pickup or destination fields, address suggestions may be processed through Google Maps or related tools to help you enter accurate relocation details.
If Perfect Packer Mover provides or uses any mobile application, mobile-friendly web app, progressive web app, customer support app, driver app, survey app, tracking app, or third-party mobile platform for relocation services, this section explains how information may be collected and used through such mobile app services.
Mobile app features may be used for customer inquiries, quotation requests, pickup and delivery coordination, address collection, order tracking, service updates, staff coordination, route planning, payment confirmation, customer support, and relocation-related communication.
We do not intentionally collect unnecessary mobile app permissions. You may manage app permissions such as location, camera, notifications, or storage through your mobile device settings. Disabling certain permissions may affect app functionality, quotation accuracy, tracking, pickup coordination, or customer support.
If online payment is enabled through our website, payment link, QR code, or third-party payment gateway, payment processing may be handled by external payment service providers.
We may receive limited payment details such as transaction status, amount, payment reference number, payment date, invoice details, and booking confirmation status. Perfect Packer Mover does not intentionally collect or store sensitive payment credentials such as full card number, CVV, UPI PIN, net banking password, or OTP.
Perfect Packer Mover follows a strict policy against selling, renting, leasing, trading, or exposing customer phone numbers, email addresses, relocation details, or personal information to unrelated third-party marketing agencies or external data aggregators.
However, necessary information may be shared only where required for service execution, operational coordination, payment processing, insurance support, legal compliance, dispute resolution, or business record purposes.
We value your trust and take reasonable administrative, technical, physical, and digital protection measures to protect your personal information, relocation details, address information, payment confirmation data, and operational moving data from unauthorized access, misuse, loss, alteration, disclosure, or external theft.
While we may collect address and relocation details for shifting purposes, any sensitive personal identity document, vehicle registration copy, invoice, or verification document shared during service coordination is handled only for operational, verification, insurance, claim, or legal purposes. Such documents are not used for unrelated marketing or unauthorized disclosure.
We retain customer information only for as long as reasonably necessary for inquiry follow-up, quotation records, booking coordination, service delivery, customer support, accounting, tax compliance, dispute handling, fraud prevention, legal obligations, and business record purposes.
Some information may be retained for a longer period where required under applicable laws, taxation rules, accounting rules, legal proceedings, dispute resolution, or legitimate business requirements.
Depending on applicable Indian laws, you may request access, correction, updating, completion, or deletion of your personal information. You may also contact us for privacy-related questions, complaints, consent withdrawal, or grievance redressal.
Perfect Packer Mover is based in India and primarily provides packing, moving, transportation, and relocation services within India. This Privacy Policy is prepared in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable data protection, consumer protection, cyber, tax, and regulatory laws as may apply from time to time.
We collect and process customer information only for lawful and service-related purposes, including inquiry response, quotation generation, booking coordination, relocation service execution, customer support, payment confirmation, legal compliance, dispute handling, and business record maintenance.
By voluntarily submitting your personal information through our website, phone, WhatsApp, email, contact form, quotation form, mobile app, web app, or any other channel, you consent to the collection and use of your information for the purposes described in this Privacy Policy.
You may withdraw consent for future promotional communication or optional processing by contacting us. However, withdrawal of consent may affect our ability to respond to inquiries, process bookings, provide relocation services, resolve disputes, or comply with legal obligations.
We may use your contact details to send service-related updates, quotation follow-ups, booking reminders, relocation offers, customer support messages, vehicle tracking updates, and promotional communication related to our packing and moving services.
You may request to stop promotional messages by contacting us at the email mentioned below. However, service-related communication such as booking confirmation, pickup coordination, delivery updates, payment reminders, claim support, or dispute-related communication may still be sent where necessary.
Perfect Packer Mover does not sell customer personal information. Customer details are used for inquiry handling, quotation support, service delivery, customer communication, legal compliance, dispute handling, and business operations related to our packers and movers services.
Our website and services are intended for adults and are not directed toward children below the age of 18. We do not knowingly collect personal information from minors. If you believe that a minor has provided personal information to us, please contact us for appropriate action.
Our website may contain links to third-party websites, platforms, Google services, payment gateways, WhatsApp, social media pages, business directories, or other external resources. Perfect Packer Mover is not responsible for the privacy policies, content, security, actions, or practices of third-party websites or platforms.
The customer is responsible for providing accurate, complete, and updated information. Incorrect pickup address, destination address, phone number, email address, inventory details, floor details, lift availability, or service instructions may affect quotation, booking, service execution, pricing, delivery timeline, and customer support.
We may disclose customer information where required by law, court order, government authority, police authority, regulator, tax authority, legal advisor, or for the purpose of protecting our rights, preventing fraud, enforcing our terms, resolving disputes, or complying with legal obligations.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, including applicable provisions of the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable Indian data protection, cyber, consumer, tax, and regulatory laws as may apply from time to time.
Any dispute, complaint, legal claim, interpretation issue, data-related grievance, statutory claim, or proceeding arising out of or related to this Privacy Policy, website usage, customer data handling, inquiry processing, booking communication, or service-related privacy matter shall be subject to the exclusive jurisdiction of competent courts located in Delhi only.
Perfect Packer Mover reserves the right to update, modify, add, or remove any part of this Privacy Policy at any time without prior notice. Updated versions will be posted on this page. Continued use of our website or services after changes means you accept the updated Privacy Policy.
If you have any questions, requests, complaints, corrections, deletion requests, data protection requests, mobile app privacy concerns, copyright concerns, consent withdrawal requests, or privacy-related grievances, you may contact us:
Perfect Packer Mover
Website: https://perfectpacker.in/
Email: support@perfectpacker.in
Service Area: Delhi NCR, India